Shipping and Returns – Kirk Kara

 Shipping & Returns

Free Shipping

We offer complementary shipping and returns on all domestic items! Tracking and insurance is always included at no extra charge.

  • In-stock orders ship within 1-2 weeks.
  • Custom orders. made-to-order rings and those that require re-sizing will take additional time to process. Processing times vary. Please contact our Customer Care team. Contact us.
  • Adult Signature is required for all deliveries.
  • International shipping is only available to Canada and United Kingdom at an additional shipping charge.

Insurance & Return Policy

All shipments are insured to cover loss/damage during transit and is included at no additional charge. If your purchase is damages immediately file a claim with the carrier and contact our Customer Care team. Contact Us. If you are not completely satisfied with your purchase, we will gladly provide a full refund or exchange under the following conditions:

  • If a product notes that it is eligible for returns (listed on the product page), it is valid for full refund if returned within 15 days from the date of delivery.
  • Engagement Rings and wedding bands that are made-to-order, custom, or altered in anyway are final sale and non-refundable.
  • Center Stone Diamonds are final sale and non-refundable.
  • All International orders are final sale and non-refundable.
  • Refunds will be issued to the same form of payment as the original purchase.
  • Every return is required to be shipped with insurance and tracking. A prepaid return label will be sent upon return request from our Customer Care team if eligible.
  • If you need to return an item our Customer Care team will be happy to help! Contact Us.
  • If eligible, the item must be returned in unworn condition with original box, original tag, warranty, certificate and all paperwork.