Kirk Kara

May we help you? Please call us at 800.874.0181.

  

Careers

Current Opportunities

 

Accounting and Customer Service Specialist

Job Responsibilities

The Accounting and Customer Service Specialist’s main function is to handle all aspects of servicing accounts on a daily basis including but not limited to heavy order processing and invoicing, detailed data entry, inventory management, answering product and pricing questions, calculating costs, meeting deadlines and administration of the daily operations of the department. 

The ideal candidate will be detail oriented and understand our dynamics while embracing our core values of commitment to customer service excellence, integrity and teamwork.   

Accounting & Operations: Detailed and accurate processing of orders from order placement, order entry, follow up, price verification, product inquiry, data entry and invoicing via our customized Jewels software. Obtain and monitor information from production team relating to shipment dates and ensure timely delivery. Resolving any issues with returns and repairs.  

Customer Service: Actively supporting accounts directly via email and phone communication. Providing excellent service with product advice and custom price quotes. Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability. Provide administrative and organizational support.  

Maintaining communication and coordinating with all departments: i.e. Sales, Marketing, Production

Qualifications

Experience in the jewelry or luxury industry is preferred but not required.  We are looking for a detailed and energetic individual with at least 6-8 years of full-time professional experience in customer service and accounting. Degree in Accounting, Business or a similar field required.

Additional requirements:  

  • Meticulous attention to detail!
  • Willing to be closely managed by company Controller
  • Strong knowledge and use of Quickbooks, Microsoft Excel, Outlook and Word
  • Strong problem resolution skills
  • Willing to go above and beyond for excellent customer service
  • Fast learner who can quickly take on new concepts and master inventory software.
  • Ability to coordinate many projects simultaneously and adapt to growing and often  changing business needs.
  • Strong organization skills with the ability to establish priorities and meet deadlines.
  • Ability to work under little supervision and take initiative
  • Ability to demonstrate Math skills and MS Office proficiency during interview process

Join Our Team

Kirk Kara 211

Kirk Kara is a leading designer of handcrafted jewelry, and the only bridal designer to win the highly prestigious Jewelers' Choice Award ten years in a row. We are a family owned company, located in Northridge California and dedicated to quality and excellent customer service since 1890. Our jewelry is sold exclusively through Authorized Kirk Kara Retailers all of which share our commitment to customer service, distinctiveness and trust. 

What we Offer at Kirk Kara

We offer a competitive wage and healthcare benefits package including a generous jewelry discount.

We also offer a medical retirement savings plan with company match, paid vacation, sick and holiday time, free parking and tuition assistance (for furthering industry related skills).

We provide a friendly, personal, team-oriented environment. At Kirk Kara you’re not just an employee you’re family!

About Kirk Kara

For more information, please explore www.kirkkara.com

How to Apply

Our working environment is intense, fast paced and fun all at the same time. Please email your resume and cover letter to careers@kirkkara.com.


Please feel free to contact us.

Ready to apply, or just have a question? Let us know!

Apply Now

 

Kirk Kara